Terms and Conditions

TERMS & CONDITIONS

Last Updated: May 14, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website located at Revenue Relays and any related services provided by Revenue Relays LLC (“Company,” “we,” “our,” or “us”).

By accessing this website or using any of our services, you agree to be bound by these Terms. If you do not agree with these Terms, you should discontinue use of the website and services immediately.


1. SERVICES

Revenue Relays LLC provides business automation and marketing-related services, including but not limited to:

Reputation management services

Review request automation

SMS and email marketing

CRM setup and configuration

AI chatbot and communication systems

Lead generation systems

Appointment booking automation

Funnel and website services

Missed-call text back systems

Database reactivation campaigns

Workflow automation services

Services may be modified, updated, expanded, or discontinued at any time without notice.


2. ELIGIBILITY

By using our website or services, you represent that:

You are at least 18 years old;

You have authority to enter into this agreement;

You will use the services in compliance with all applicable laws and regulations.


3. USER RESPONSIBILITIES

You agree not to use the services:

For unlawful or fraudulent purposes;

To transmit spam or unauthorized communications;

To violate any applicable privacy, consumer protection, SMS, or email marketing laws;

To upload or use contact information without appropriate consent.

You are solely responsible for all customer data, contact lists, messaging content, and communications sent through systems managed or configured by Revenue Relays LLC.


4. THIRD-PARTY SERVICES

Our services may integrate with or rely upon third-party providers and platforms, including but not limited to:

GoHighLevel

Twilio

Stripe

PayPal

OpenAI

Calendly

Google Business Profile

Revenue Relays LLC is not responsible for interruptions, outages, policy changes, account restrictions, deliverability issues, or other actions caused by third-party platforms or providers.


5. SMS & EMAIL COMMUNICATIONS

By submitting your information through our website, forms, booking pages, or communication channels, you consent to receive communications from Revenue Relays LLC, including:

SMS messages

Emails

Appointment reminders

Follow-up communications

Promotional content

Review requests

AI-assisted or automated communications

Message frequency may vary. Standard message and data rates may apply.

You may opt out of SMS communications at any time by replying “STOP.” You may unsubscribe from marketing emails through the unsubscribe link included in applicable emails.

Consent to receive communications is not a condition of purchase.


6. PAYMENTS

Certain services may require one-time or recurring payments.

Payments are processed through secure third-party payment providers. Revenue Relays LLC does not directly store complete credit card information.

Failure to make timely payments may result in suspension or termination of services.


7. REFUND POLICY

Due to the nature of digital services, marketing services, automation setup, consulting, and software-related work, refunds are generally not provided once work has commenced or access has been granted.

Refund requests may be reviewed on a case-by-case basis at the sole discretion of Revenue Relays LLC.


8. INTELLECTUAL PROPERTY

All content, branding, systems, workflows, designs, software configurations, graphics, text, and materials provided by Revenue Relays LLC are the property of Revenue Relays LLC unless otherwise stated.

No portion of the website or services may be copied, reproduced, distributed, or exploited without prior written consent.


9. DISCLAIMER

All services are provided on an “as is” and “as available” basis.

Revenue Relays LLC makes no guarantees regarding:

Business growth

Revenue increases

Lead generation results

Review quantity or quality

Search engine rankings

Platform uptime

Delivery rates

Specific outcomes or performance

Results may vary depending on business type, industry, customer base, market conditions, and third-party platforms.


10. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Revenue Relays LLC shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to the use of our website or services.

In all cases, the total liability of Revenue Relays LLC shall not exceed the amount paid by the client for services during the thirty (30) days preceding the event giving rise to the claim.


11. TERMINATION

Revenue Relays LLC reserves the right to suspend or terminate access to services at any time, with or without notice, for conduct that violates these Terms or is otherwise deemed harmful to the business, systems, or other users.


12. MODIFICATIONS

We reserve the right to update or modify these Terms at any time without prior notice.

Continued use of the website or services following any changes constitutes acceptance of the revised Terms.


13. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the State of Ohio, without regard to conflict of law principles.


14. CONTACT INFORMATION

Revenue Relays LLC

Address: 91 Dorland Ave, Berea, Ohio, 44017
Website: Revenue Relays
Email: [email protected]
Phone: (440) 453-2854